Many restaurants have installed systems allowing customers to order tablet menu items at each table.

Nowadays, finding a restaurant without such a system is so rare.

This is a natural trend, with minimum wages rising and a severe labor shortage.

But needless to say, the interface of these tablets is 'hopelessly difficult to use.

I think, 'Are the people designing this tablet interface stupid?' -- quite seriously.

However, since it is tedious, I will omit the criticism of this interface.

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The ultimate ordering system that is easy for everyone is -- "no tablets, verbal orders," in other words, the same as before.

Therefore, it is almost certain that the current tablet ordering system will be replaced by an automated voice-based ordering system consisting of "voice input" and "generated AI.

We will soon see voice input generation AI and customers arguing over different orders.

And, in many cases, a 100% fully recorded conversation will 'easily confirm the customer's negligence (mistake in ordering).

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What is of interest is the timing of its service-in.

They will appear by the end of the year; next year will be a trial period, and around the year after that, they will become the norm in the food and beverage industry.